Refund and Returns Policy

RETURN POLICY 

 

We want you to feel confident shopping with us . Then If you’re not 100% satisfied with your purchase, we’re here to help you with we are here to help with easy returns and refund

 

 

RETURN ELIGIBILITY 

 

new and unopened item are eligible for returns. however certain products are final sale and can not be returned this includes personalized items clearance items and open hygiene products

 

TIME FRAME

 

we accept returns within 30 days from the dates of delivery

 

items conditiond requirement:

 

to qualify for a return, items must : must be unused condition

must be in origina packaging condition

 

how to start a return;

 

to begin a return, contact us at +1 (409) 229-5862

 

input your order information

 

return shipping cost:

 

*costumers are responsible for return shipping unless the return is due to the store error or defected items. 

* we will send the return shipping address and recommend using a trackable method

* optional, we can provide a prepaid return label and deduct the cost from your refund

 

REFUND POLICY

 

once your return is received and inspected :

* we will notify you by email

*if approved, your refund will be issued to your original payment method

 

REFUND PROCESSING:

Refund are processed within 7-10 business days after we receive your return. They’re are issued to the original payment method. Shipping fee are non refundable unless the return is due to our error.